Shipping & Processing Policy

Shipping & Processing Policy

Ready-to-Ship Wigs

Ready-to-Ship units are processed and shipped within 1–3 business days. Delivery typically takes an additional 2–3 business days once shipped.

Custom Wig Orders

Custom units have a 4–5 week turnaround time (excluding weekends). Processing time may vary depending on order volume and demand. All custom wigs are handcrafted in the order they are received. Once shipped, delivery typically takes 2–3 business days.

Order & Delivery Information

Once your order has shipped, you will receive a tracking number via email. Please ensure your email and shipping address are correct at checkout.

  • We are not responsible for packages that are lost, stolen, or damaged during transit.
  • We are not responsible for delivery to an incorrect address entered at checkout.

If your package is returned due to an incorrect or incomplete address, you will be responsible for paying the reshipping fee.